Help on Media Files
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TeleVue.com: Article > Help on Media Files |
Media is Missing on a Page
![](../images/SoftwareHelp/Movies/YellowBar_Page.gif)
If video does not appear, check for "yellow bar" at the top of your browser windows. This is a security warning that the page wants your browser to download and run a program to make the movie visible. Just click the bar and select the "Run" option.
![](../images/SoftwareHelp/Movies/YellowBar_Install.gif)
Software Download Warning
Another type of security warning appears as a download dialog. Click "Yes" to accept the software that will decode the movie file.
![](../images/SoftwareHelp/Movies/Codec_WindowsMediaPlayer.gif)
Chrome Browser
Due to an architectural change with Chrome version 33 onwards, prexisting Windows Media Player plugins are no longer compatible.